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Please note: I am located in Australia (UTC+10). I aim to reply to support tickets within 24 Australian Business Hours of their being submitted. Australian business hours are 9am - 5pm Monday to Friday.
I am always offline between Friday sunset and Saturday sunset for Sabbath observance
Does your ticket relate to a problem with Google Calendar integration that has only just started occuring. If so read this blog post here: http://purplebeanie.com/PBBooking/deprecation-of-google-calendar-api-v2.html
Does your ticket relate to problems with PBBooking on Joomla 2.5 after installing the latest Joomla 2.5.25 update? If so click here to access the knowledge base article for a fix. http://www.purplebeanie.com/support?view=kb&prodid=2&catid=2&kbartid=8